Terms & Conditions

Ebikes Direct provides customers with convenient and secure online shopping. Products displayed on our website can be purchased using a secure online credit card transaction facility.

All prices on the EBIKES DIRECT website are in New Zealand dollars and include New Zealand GST at 15%. Prices are subject to change without notice.

We process payments through Shopify's secure checkout system and also offer PayPal for added flexibility and peace of mind. Both Shopify and PayPal use advanced encryption technology, including Secure Socket Layer (SSL) protocols, to protect your personal and payment information. This ensures your transactions are securely authorised and processed in real-time within a fully encrypted environment. For more details, you can review Shopify's Privacy Policy, Shopify's Terms of Service, and PayPal's Privacy Policy.

Returns and Exchanges are subject to our Warranty and Returns policy.

EBIKES DIRECT reserves the right to refuse service to anyone for any reason at any time.

The EBIKES DIRECT website has been prepared only to provide information about EBIKES DIRECT and our products offered for sale. EBIKES DIRECT reserves the right to move, change or delete any of the material on our website without notice. EBIKES DIRECT shall not be liable to any party for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out access to or inability to access our website howsoever arising.

These terms and conditions are subject to change without notice. If you have any questions regarding shopping with EBIKES DIRECT, please email info@ebikesdirect.co.nz.